OTR Tire Warranty

 

COACH MASTER BRAND RADIAL OTR
TIRES LIMITED WARRANTY

BRIEF INTRODUCTION

COACH MASTER brand tires are manufactured using the world’s most advanced production and test equipment. The best quality materials supplied by carefully selected international companies are used for the production of COACH MASTER brand tires. We provide the most complete range of dependable quality OTR tires. The following limited warranty contains certain rights and obligations that pertain to COACH MASTER brand radial OTR tires. Please review these rights and obligations carefully.

WHO IS ELIGIBLE?

You are eligible for the benefits of this Limited Warranty if you are the original purchaser or authorized agent of the original purchaser of new COACH MASTER, 20 to 57 inch rim diameter radial OTR tires bearing our serial numbers.

WHAT IS COVERED AND FOR HOW LONG?

This Limited Warranty covers all COACH MASTER products 20 to 57 inch rim diameter tires presented for adjustment on or after January 1, 2013. The Limited Warranty is in effect for 4 years commencing on the date of purchase. If proof of the purchase date is not available, the date of manufacture indicated on the serial number will be used as the warranty commencement date. This Limited Warranty covers all COACH MASTER products that fail due to workmanship or materials related conditions.

COVERAGE

If any COACH MASTER 20 to 57 inch rim diameter tire covered by this Limited Warranty becomes unserviceable due to a covered warranty condition, such tire will, at the option of International Tires, LLC, be repaired or replaced with a comparable new tire, discounted on a pro rata basis, or, at our option, International Tires will issue an appropriate credit. The customer charge for replacement will be calculated by multiplying the current replacement tire price at the adjustment location (exclusive of taxes), by the percentage determined from the following chart. In the event International Tires issues a credit, the credit will reflect the discount that would have been included in the foregoing charge.

Percent of Tread

Remaining

90-100% 80-89% 70-79% 60-69% 50-59% 40-49% 30-39% 20-29% 10-19% 0-9%
Tire Age:
12 Months

or Less

100% 85% 75% 65% 55% 45% 25% 15% 5% 0
24 Months

or Less

100% 80% 70% 60% 50% 40% 20% 10% 0 0

 

SPECIAL HOURLY WARRANTY:

The sizes 27.00R49, 30.00R51, 33.00R51, and 36.00R51 can carry an hourly warranty of up to 4500 hours based on the mine site criteria. A MINE SITE COMPOUNDING FORM should be completed for the plant engineers to determine the hourly warranty that can be placed on these sizes. This warranty would guarantee the end-user that the Coach Master will deliver up to 4500 hours at a minimum. This warranty is subject to all conditions contained herein.

WARRANTY LIMITATIONS:

This Limited Warranty is applicable to tires purchased from International Tires on COACH MASTER branded tires and is not assignable to subsequent purchases. No representative or dealer has authority to make any representation, promise, warranty or agreement on behalf of International Tires except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no circumstances is this limited warranty a representation that a tire failure cannot occur.

MEASURE OF REMAINING TREAD DEPTH:

  • A professional caliper will be used and must avoid the wearing mark. The professional caliper must be held vertical to the bottom of groove.
  • The position of measure: Groove depth of middle line on the tread or depth of the leading groove nearest to the tread center.
  • Avoid the strengthening veins and position of wearing mark when measuring.
  • Calculation of tread depth: measure the depth of four equal indexes on the tread circle, and the average value of the four data is regarded as the remaining tread depth.

WHAT IS NOT COVERED BY THIS WARRANTY?

The following are not covered by this policy:

  • Tires purchased more than 48 months prior to presentation for adjustment. Without proof of purchase date, tires manufactured 48 months prior to presentation are not covered.
  • Tires for which an alternate warranty/guarantee has been negotiated.
  • Uniformity or vibration claims on tires purchased more than 6 months prior to presentation for adjustment, or if proof of purchase is not available, more than 6 months after the manufacture date.
  • Air retention claims on tires purchased more than 3 months prior to presentation for adjustment, or if proof of purchase is not available, more than 3 months after the manufacture date.
  • Irregular wear or tire damage due to: impact breaks, cuts, cut separations snags, machine damage, wreck, collision, fire, improper inflation, overloading, misapplication, misuse, negligence, operation at excessive speed, rim or damage caused by the mechanical condition of the vehicle.
  • Tires will not be warranted when used with chains as of 3/1/2009.
  • Tires operating in excess of their rated Ton-Mile-Per-Hour (TMPH) or Ton- Kilometer-Per-Hour (TKPH) factor. The values for the TMPH/TKPH/WCF and the method of Calculation and Use of the Concept may be found by contacting International Tires.
  • Tires operating in excess of the rated Work Capability Factor (WCF).
  • Tires operating in applications that are inconsistent with the Equipment’s specifications or restrictions.
  • Tires with improperly seated beads. Knurling impressions from the rim that continue around the bead heel are sufficient evidence of improper seating.
  • Tires mounted with “O” rings that are not approved by International Tires for use with its OTR tires.
  • Tires that have failed due to materials added after original manufacture (example: tire fillers, sealant, and ballast or balancing substances). If the added material is the cause of the tire being removed from service, they will not be adjusted.
  • The cost of materials added after original manufacture (example: tire fillers, sealant, ballast or balancing substances) regardless of removal cause.
  • Repairs or retreads.
  • Any costs associated with the repair of tires are not covered unless previously approved by International Tires.
  • Costs of mounting and balancing following pro-rated replacement or repair of tires or tubes, and applicable federal, state, provincial, and local taxes are not covered under this warranty.
  • Cost of disposal of warranted tires. Disposal of tires is the sole responsibility of the customer.
  • International Tires EXPRESSLY DISCLAIMS ANY WARRANTY OF FITNESS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT INCLUDE LOSS OF TIME, LOSS OF USE OF EQUIPMENT, INCONVENIENCE, COST OF REPLACEMENT EQUIPMENT, OR ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES.

WHAT ARE YOUR LEGAL RIGHTS?

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

OWNERS OBLIGATIONS

A. You must present the tire to be considered for adjustment to an authorized dealer or International TiresService Representative.
B. You must pay for taxes, mounting and any additional services you order at the time of adjustment. For tires imported by or specifically for a Buyer (or his agent), International Tires responsibility will be based upon the Cost & Freight Port of Entry tire value prior to payment of import duties.
C. No claim will be recognized unless the product is inspected and a claim is submitted electronically or on an International Tires claim form into the OTR Adjustment database by an authorized representative Adjustments will be confirmed by email or fax.
D. Onboard machine cycle, payload and productivity information must be made available to the authorized dealer or service representative if requested.
E. Adjusted tires may be incapacitated. Disposal of the tire is the responsibility of the owner.

WARNING

Property Damage, Serious Injury or Death may result from:

• FAILURE DUE TO UNDERINFLATION/OVERLOADING: Follow owner’s manual or tire placard placed in the vehicle.

• EXPLOSION OF TIRE/ RIM ASSEMBLY DUE TO IMPROPER MOUNTING: Consider using nitrogen to inflate OTR tries to reduce the risk of explosive tire failure. Only specially trained persons using proper equipment should mount tires.

• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE DEMOUNTING: Before loosening any clamps or nuts that attach a multi-piece rim assembly to a vehicle always completely deflate the tire mounted as a single or both tires in a dual assembly by removing the valve core(s). Never attempt to remove a tire from a rim unless the tire is completely deflated. In both cases above check the valve stem by running a piece of wire through the stem to make sure it is not plugged.

• WELDING, BRAZING OR USING ANY TYPE OF HEAT SOURCE ON A MOUNTED TIRE/ RIM ASSEMBLY: Do not, under any circumstances, attempt to rework, weld, heat, or braze any rim components that are cracked, broken or damaged, and which are the same size, type and manufacturer. Consult the rim manufacturer concerning proper replacement components.

FOR ASSISTANCE:

  1. Contact an authorized COACH MASTER radial OTR dealer or representative. Please be prepared to provide proof of purchase of the product and purchase date.
  2. The authorized dealer or representative will contact International Tires to arrange the inspection of the tire in question and processing of your claim. The dealer has no authority or responsibility to make the determination as to eligibility for coverage under this limited warranty.

Thank you for purchasing our products! Be safe and be sure to maximize the COACH  MASTER products you purchase by following the above recommendations.